Just a customer having booked through Booking.com and remained during the property concerned can write a review. This lets us understand that our reviews come from genuine visitors, as you. Which more straightforward to inform others concerning the no-cost breakfast, friendly staff, or quiet space than some one who’s remained in the property before?
We want one to share your tale, both the good while the bad. All we ask is that you follow several simple directions.
We think review contributions and property responses will highlight a wide range of opinion and experiences, that are crucial in helping guests make well-informed decisions about where to stay.
Efforts to Booking.com tend to be a representation associated with commitment of your guests and properties, and addressed aided by the utmost respect.
Whether negative or positive, we'll publish every comment in full so when rapidly that you can, provided the guidelines tend to be fulfilled. We will offer transparency across standing of submitted content.
We shall use the exact same guidelines and requirements for many user-generated content plus the property replies to this content.
We will permit the contributions to speak on their own, therefore we won’t function as the judge of reality. Booking.com’s role usually of a distributor of comments from both guest and residential property.
Instructions and standards for Reviews
These directions and criteria seek to maintain the content on Booking.com relevant and family-friendly without restricting expression of strong opinions. They're also relevant whatever the sentiment regarding the remark.
Efforts ought to be vacation associated. Many helpful efforts are detail by detail and help other individuals make better choices. Kindly don’t include personal, political, moral, or spiritual discourse. Promotional content would be eliminated and issues regarding Booking.com’s services must certanly be routed to our Customer Service or Accommodation Service teams.
Contributions should be befitting an international market. Kindly avoid using profanity or attempts to approximate profanity with innovative spelling, in just about any language. Feedback and news including 'hate speech', discriminatory remarks, threats, intimately explicit remarks, violence, plus the promotion of illegal task aren't allowed.
All-content should always be real and unique to the guest. Reviews are most effective when they're original and impartial. Your contribution must be yours. Booking.com property partners should not post on the part of guests or provide bonuses in return for reviews. Tries to bring down the rating of a competitor by publishing a poor analysis won't be accepted.